Yours Clothing Reviews

Based on 27 customer reviews and online research, yoursclothing.co.uk has a consumer rating of 2.6 out of 5 stars, indicating most customers are generally satisfied with Yours Clothing.

2.6 / 5.0

27 Reviews

5 Stars(5)

0%

4 Stars(4)

0%

3 Stars(4)

0%

2 Stars(4)

0%

1 Star(10)

0%

How would you rate Yours Clothing?

All Customer Reviews (27)

Filter by: Most Recent
Elmer Ross
Posted on 05/14/2021
Very disappointed

I was very disappointed with my…
I was very disappointed with my service. I order 9 items and only received 7. When I contacted the customer service team they told me that everything on their end was normal and nothing was missing so they closed the investigation and I didn't get a refund or the missing items sent out again. So I was basically called a liar and have now lost out on my items and £50. No one even called me or apologised or anything. I have been a loyal customer for years and now I won't go back if this is how they treat people.

Helpful
Reply
Steve Johnson
Posted on 05/12/2021
Disgusting, will never buy from again and I advise you not too.

Although a relatively small order this time (£90) have bout hundreds of pounds worth of items previously. But recent order was incomplete an £18 was not sent.
They argued with me over the course of about 10 emails that I had received the item, when infact it was not sent. Im sure they would argue that Black was White given a chance.

Disgracefull customer service virtually accusing you of stealing when infact they keep your money and do not send the items.
We even weighed the bag to prove it was not the weight they sent as they claim to weigh each gag on depatch - NONSENSE.

PLEASE DO NOT BUY ANYTHING FROM YOURS CLOTHING

Helpful
Reply
Donald Craig
Posted on 05/08/2021
Jeans sizing terrible

Easy to order, and luckily no problems getting refunds. Jeans are terrible sizing. Will be pkeased when we can try clothes on in shops again.

Helpful
Reply
Norman Myers
Posted on 05/08/2021
The shoes are a brilliant fit

The shoes are a brilliant fit. I have wide feet and normally have to go up a size to fit. The shoes I ordered were a triple E and fitted perfectly! Pretty shoes that don't make me look like I have flippers for feet!! Will be buying more shoes soon! Thanks ?

Helpful
Reply
Bruce Mills
Posted on 04/28/2021
Nice quality

Nice quality, good sizing, quick delivery and free returns - will defo use again!

Helpful
Reply
Britney Ryan
Posted on 04/23/2021
Great but poor quality

Love their clothes..,..but. Shame they're not true to size all the way down. A size 40 leggings have narrower legs than a size 36 yet are longer in the body. Yet I bought a pair of soft leggings and the body in those are really short, legs are very short and the size 40 is very small compared to the size 36. Some t-shirts will reach my knees and others fit perfectly in length. I've found some clothes, mainly the nighties don't wear well before getting small holes in. I'll get their clothes in the sale or I won't buy them as for quality I think they're very overpriced.They used to cater for larger people that needed wider leg or arm garments because of lymphoedema and lipodema but sadly clothes are getting narrower because of new designs. Bring back more open flowing clothes that are comfortable with no buttons or zips or heavy fabric that we can wear.

Helpful
Reply
Mandy Peters
Posted on 04/17/2021
Always good service from yours

Always good service from yours, clothes are ok but wish you would do more with sleeves as tops without not good for larger ladies, and jersey material clings

Helpful
Reply
Maria Rodriguez
Posted on 04/15/2021
Bad online help

Bad online help, do not get back to you when said they would

Helpful
Reply
Josef Pena
Posted on 04/13/2021
Disappointed with service

I ordered an online gift voucher for a friend which I assumed would go straight to them as the money was taken from my bank account. It did not.I received an email saying my order would take 4-10 days. I did not receive a confirmation email stating my friend had received the voucher so I had to contact my friend for confirmation that she had received the voucher, which she eventually did.

Helpful
Reply
Jimmie Sanchez
Posted on 03/17/2021
Return of goods

Well have just gone through 8 weeks to-ing and fro-ing with YOURS clothing and lodged with resolver. Their returns department is a shambles has stolen 2 hoodies from me.
I know for sure they were sent. Be very careful future shoppers with this company as if given the option will treat you very shoddy.

Helpful
Reply
Marshall Warren
Posted on 02/28/2021
1 pair of trousers is too big round my…

1 pair of trousers is too big round my bottom the other pair is okay

Helpful
Reply
Deborah Hunt
Posted on 02/11/2021
Appalling customer service. Con you out of money

Returned item. They claim they haven't received it, send them all the proof of return they ask for and no refund. They have no respect or empathy for the customer. Conned out of my money. Terrible service and poor quality clothing. Do NOT shop here

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit your question